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Utility Billing

Pay your bill by Phone 530-331-9107.   There are no convenience fees or service charges, local call and it is Easy to Use!

The City’s pay by phone feature is the easiest secure way to quickly pay your utility bill. Simply call 530-331-9107, have your bill number handy (first six digits left of the dash) to enter into the call system, and your Visa or Mastercard Credit or Debit card number ready.  Pay anytime, from anywhere, on the go, or at home.  

Utility Billing Online Portal and Credit & Debit Cards

The City’s easy to use and secure web based utility billing portal is now available to use. In addition to allowing customers to pay their bill online, the utility billing portal has customer account information, including twelve months of past water usage and billing history. The City of Yreka is also now accepting credit and debit card payments for utility bills. Customers can pay with cards online, at City Hall, or over the phone. Learn more>

Customer Information  

Current Utility Rates     Residential Utility Billing & Service Guide     How-To Online Utility Guide 



When you visit the City's new online utility billing portal, you can select to receiving an e-statement as soon as the billings are generated in addition to your paper statement.                              

Life Happens

If you need a payment deferral on your utility bill due to unexpected life events (medical bills, job displacement), contact us at City Hall 530-841-2386 to arrange a payment plan. 

City Hall Drop Box

If you need to make an after hours payment, or drop something off for the City, you can use our 24/7 drop box. The drop box is located adjacent to City Hall's main entrance at 701 Fourth Street. View the drop box location. 

Water & Wastewater Utility Rate Study 2018

This report presents the results of the review and analysis of the City’s current Water and Wastewater Enterprise rates. This review was conducted to determine if the current rate structures can provide the revenues needed to allow the City to recover the total costs of the Water and Wastewater Enterprises from existing and future customers. Costs that were reviewed included the costs of operation and maintenance, debt service, normal additions and replacements to the systems, administrative costs, and capital improvement programs.

The purpose of the study was also to identify possible changes to the City’s current rate structures, which may be required to provide the future revenues needed to meet projected costs. In addition, the City requested that the rate structures be equitable such that, as nearly as practical, each customer would pay their fair share of the costs of providing the services received.

Rate Study May, 2018 (PDF, 629KB)         

Monthly Water Bill Comparison to Similar Cities (PDF, 40KB)     

Monthly Sewer Bill Comparison to Similar Cities (PDF, 40KB)

How to Reduce Your Utility Bill

1.       Your meter may be able to be down-sized.  This would reduce the base rate applied to your account.  The application for down-sizing is available on the top right of this page and at City Hall.

2.       Yreka offers discounts for qualified low-income households. The application for the low-income discount is available on the top right of this page and at City Hall.

3.       Yreka provides several publications to help customers identify ways to more efficiently use water and reduce their bills.   This includes a review of appliances, household practices, and landscape features that may be able to be updated or revised to use less water.   If you’d like more information,  please see the Water Efficiency page.

4.       Water leaks can quickly increase your utility bill, visit the Water Leaks page for tips on checking to see if you may have a water leak. 

Water and Sewer

The City's water and sewer utilities pay entirely for their own operating, maintenance and replacement through user fees and charges. Previously, those fees and charges were not a sufficient source of revenue to cover the overall costs. Costs continue to increase due to new regulations, increasing requirements, higher operating expenses, and higher material costs for the backlog of deferred maintenance that the City is working to complete. The City recently completed the Fall Creek Water System Improvement Project. This project allows the City to not only meet growing demand for water, but also increase water storage capacity, and to meet State and Federal water quality standards.

For 2013-2014, effective 10/01/12, rates based on the water meter size start at $31.60; a flow rate charge based on consumption starts at $1.86 per 1,000 gallons; and the sewer charge for 1 household equivalent (HE) is $42.00. The City has also adopted a policy to encourage conservation by which customers can apply for a reduction in water meter size so long as the reduction will conform to the California Plumbing Code. Applications are available  under "Utility Forms" on the right side of the page, or at City Hall.

Measure H (Fire Tax)

In November of 2006, a two-thirds voter majority approved a special property-based assessment known as the Fire Tax. This tax enables the Fire Department to purchase capital equipment.  The "Fire Tax" allows the Yreka Volunteer Fire Department to be well equipped, which helps them to better protect and serve the public. The Fire Tax is only applied to property owners, and cannot be charged to tenants. An annual adjustment index is applied to the Fire Tax.

Landfill (Solid Waste Disposal) Fee

The current Solid Waste Disposal Fee, or Landfill Fee, was established in June 2008, following the County's ownership takeover of the landfill (now a transfer station). The Landfill Fee allows access to the County's transfer station for Yreka residents. Fees for dumping (at the transfer station) and pick up (Yreka Transfer) fees will still apply. Landfill Fees only go to pay for Solid Waste Disposal expenses incurred by the City, and an annual adjustment index is applied to the fee.

Contact us for more information.