What is the rate study?

Water and Wastewater services are what is known as Enterprise Funds. These services are not subsidized by taxes at all; they operate like a business, where revenues must cover the maintenance and operating costs, including long-term replacement. The Rate Study report identifies the improvements necessary to keep these critical infrastructure systems functional and it projects the costs of keeping them compliant with a variety of requirements.

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1. What is the rate study?
2. Can I pay my utility bill with a debit or credit card?
3. How do I sign up for automatic bill pay for my utility bill?
4. Why is my utility bill unusually high?
5. What do I do if I am receiving a utility bill for a previous tenant?
6. Why do we still have to pay the monthly landfill fee listed on our utility bill?
7. Can I view my bill online?
8. What does the account set up fee pay for?